The One Mindset Shift That Transformed My Freelance Career

Why thinking like a business owner—not just a freelancer—can change everything.

Not long ago, I spoke to a designer who was feeling burnt out. They were questioning whether freelancing was still the right path.

I felt that deeply—because I’ve been there too.

In the early years of my creative career, I asked myself the same thing. I loved the work, but I was exhausted. I kept wondering: Why doesn’t this feel sustainable? What am I doing wrong?

And what changed everything wasn’t doing more, pushing harder, or hustling longer.

It was changing how I saw myself.

I stopped thinking like a freelancer... And I started building like a business owner.

Here’s what that shift looked like in practice—and how it can change your trajectory too:

1. You build offers—not just take briefs

Freelancers often wait for the brief to land in their inbox. But business owners create offers based on their strengths and their clients’ needs.

They pitch ideas, contribute to strategy, and position themselves as collaborators—not just service providers. This shift alone elevates the client relationship. It builds trust, authority, and leads to better results (and better rates).

2. You diversify your income

Instead of relying on one-off projects to pay the bills, you start exploring additional income streams:

  • Licensing your artwork

  • Selling prints or digital products

  • Teaching or mentoring

  • Retainers and recurring contracts

Suddenly, your business doesn’t feel like a house of cards. You’ve got layers of stability, and more freedom to say no to work that isn’t a fit.

3. You build a brand—not just a portfolio

A portfolio shows what you can do. A brand shows who you are, what you stand for, and why people want to work with you.

When you build a brand, you’re not just attracting clients—you’re building community, recognition, and referrals. It makes you memorable. And in a crowded industry, that’s everything.

4. You invest in long-term visibility

Instead of constantly chasing the next job, you focus on creating systems that bring the right clients to you:

  • Content that shares your expertise

  • Platforms that showcase your value

  • Relationships that open doors

  • Outreach that’s thoughtful, not desperate

This kind of visibility compounds. It’s slower than cold pitching—but more sustainable.

5. You prioritise sustainability

When you start thinking like a business owner, you stop basing success only on income. You ask:

  • Does this support my creativity long term?

  • Does this reflect the kind of life I want to build?

  • Am I running a business that works for me—not just draining me?

Because burnout isn’t proof you’re working hard. It’s a sign something needs to change.

Wrapping Up

You don’t have to hustle forever to “make it.” You don’t need to say yes to everything, be on every platform, or wait for clients to come to you.

You just need a shift in perspective.

Start thinking of yourself as a creative business owner—not just a freelancer. Build intentionally, show up consistently, and create a business that supports you, not one that breaks you. Remember:

  • You don’t need more hours—you need a clearer strategy.

  • You don’t need to be everywhere—you need to focus where it counts.

  • You don’t need to guess what works—you need to track, refine, and adapt.

If you need help building that kind of creative business, The Creative Toolkit is here to support you.

It’s packed with the guides, templates, and real-world strategies I use in my own business to find clients, price work, and grow sustainably.

Because you deserve a creative career that fuels you—not one that drains you.


Looking for resources? I’ve got you covered:



Shira Bentley

Shira Bentley is a Sydney based illustrator and graphic designer with over 14 years of professional experience as a creative professional. Specialising in user experience driven design and visual communication, she uses her multi-disciplinary experience, technical expertise, and creative thinking to assist in the growth and development of organisations such as Google, Pfizer, Greenpeace, Transport for London, The London Journal and National Science Week.

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